Why did my Perpetual Futures order automatically Close Position without setting take profit?
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Yunxi:
Dear user, the platform's contract has an automatic reduce position mechanism. When a forced Close Position occurs and the Position cannot be closed at a price better than the Liquidation price, and the balance of the insurance fund is not sufficient to cover the margin shortfall of bankrupt position, the automatic reduce position (ADL) system will select the user with the highest yield among the traders holding the opposite Position to reduce position. You can check if there is a mention of automatic reduce position in your order. If it is not due to automatic reduce position, the platform will not automatically Close Position for you. You can provide more specific screenshots to our customer service for assistance.
Dear user, hello, please note that the deposit network you choose must be consistent with the network selected by the withdrawal Wallet/platform according to your personal needs, and the contract Address must be the same, otherwise it cannot be credited to your account.