Auntie Bitcoin lost everything and cried at the bank, the teller was overwhelmed: "I'm so exhausted, what should I do..."
A bank teller shared on Dcard the experience of a customer who lost money in Bitcoin and burst into tears in the bank.
(Background recap: Bitcoin rebounded to 70,000! MicroStrategy surged 26%, Michael Saylor shouted “LFG” after the dip)
(Additional context: Bithumb’s catastrophic mistake of “airdropping 620,000 BTC” to users! Luckily, 99.7% has been recovered)
What do you think a bank teller’s daily routine is? Counting cash, handling deposits, providing friendly service… But surprisingly, in 2026, the role has evolved into a “cryptocurrency disaster victim psychological counselor.”
Recently, a plea for help from a bank teller on Dcard’s finance section sparked community discussion. The story isn’t long, but it accurately depicts retail investors losing money in trading, seeking justice or emotional release—like a typical “leek” (retail investor) appearance. The logic is completely off, but emotionally understandable.
Here is the original text.
Image source: DCard
Today I encountered something super outrageous
An aunt rushed into the counter and started crying right in front of me, saying she lost all her Bitcoin
Asked if I could help her get her money back
Sister, I’m just a teller, not a hacker or a god (desperate)
She said she saw news last year saying Bitcoin would rise, so she invested her entire retirement fund of 2 million NT dollars, but now only has 1.2 million left
I really feel helpless. Who told you to put all your assets in?
And you bought it on an exchange, which has nothing to do with our bank. How am I supposed to help you?
There were also a bunch of customers waiting in line nearby. She was crying there, making the whole branch’s atmosphere super awkward
The manager came over to handle it, talked for half an hour before calming her down
Then in the afternoon, another customer came in saying his account was frozen by the exchange and he couldn’t withdraw his money, asking if we could report it to the police
Bro, that’s your own problem. Don’t make things difficult for the teller, okay? (Collapse)
Recently, there are so many of these customers. Many people lose money in investments and come to cause trouble at the bank
Please, everyone, do your homework before investing. Don’t come crying after losing everything and blaming others
I just want to work peacefully. I don’t want to be a punching bag anymore~
Thoughts on “Crying at the bank”
Under this post, many people think that rushing to the bank counter to cry is “misdirected” or even a bit unreasonable.
Many crypto/stock veterans responded with a tone of “worldly experience”: a 40%-50% drop isn’t a big deal in crypto, “what’s there to fear in spot trading,” “in the past, crypto only counted as a real drop when it halved,” and some said they “didn’t cry during the six months of Nasdaq crash,” mocking this aunt’s low stress tolerance.
Some also quoted the classic: “People can’t make money beyond their understanding,” implying that these retail investors who chase news and go all-in without research are already in the riskiest position. Others mentioned: “They don’t share profits when they make money, but cry when they lose,” referring to the common retail mindset: only remembering who “introduced the money-making opportunity,” never taking responsibility themselves.
Overall, the first lesson of investing is never how to make money, but understanding whose hands your money is in and what risks exist. Those who don’t grasp this will eventually chase highs and sell lows in volatile markets.
