2026-01-12 23:23:49

The core of user experience is not about incentives, but about eliminating cognitive load. A well-designed process should make users make fewer decisions, reduce context switching, and follow an optimal path.

For example, such a guiding mechanism: users first complete basic operations and dashboard confirmation on the mainnet, then naturally transition to the Polygon staking process. This seemingly simple step optimization can significantly reduce user churn and effectively filter out batch-registered bot accounts. These seemingly minor design decisions directly impact the health of the product and user quality.

Many teams should devote more effort to this type of experience design.

View Original

This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.

18 Likes

Reward
18
9
Repost
Share

Comment

0/400

WenMoon

· 14h ago

Basically, it's about bothering users less, really. I directly uninstall those products with a bunch of buttons jumping around.

View OriginalReply0

MEV_Whisperer

· 01-15 12:15

Really speaking, too many projects are just focused on throwing incentives, but in the end, it's still a bunch of zombie accounts, and no one uses them. It's better to refine the process so that people don't have to think at all.

View OriginalReply0

SatsStacking

· 01-15 02:13

To be honest, this really hits me. I’ve been exhausted by a bunch of chaotic processes before. When will there be a team that truly understands this principle...

View OriginalReply0

HodlKumamon

· 01-12 23:52

Honestly, this is what a product manager should be doing. I previously saw a data analysis showing that for each additional decision point in the process, the user churn rate jumps by about 15%. Compared to spending money on incentives, optimizing the user experience path has a vastly higher ROI.

View OriginalReply0

digital_archaeologist

· 01-12 23:48

That's right, many projects focus only on adding incentives, resulting in a UI that feels like a maze. Users give up before they even start making money.

View OriginalReply0

RumbleValidator

· 01-12 23:40

This is true product design. It's not about piling on features, but about eliminating redundant decision points. The process from Mainnet to Polygon directly filters out real users; bots can't pass through this cognitive funnel.

View OriginalReply0

AirdropBuffet

· 01-12 23:28

Oh, wait, incentives are the only thing that matter. How can you say it's not about incentives...

View OriginalReply0

TestnetNomad

· 01-12 23:24

Exactly right. Too many projects are only thinking about how to throw incentives, and they don't spend time optimizing processes at all. User experience is extremely poor.

View OriginalReply0

GasFeeCryer

· 01-12 23:24

That's right. Many projects nowadays are just stacking incentives, resulting in a terrible user experience, and no one stays.

View OriginalReply0