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SAP issues a ban targeting OpenClaw: major clients see software instances plummet by 40% after using AI to boost efficiency
CryptoWorld News reports that SAP (also known as SAP) has recently released policy documentation clarifying that it strictly prohibits the use of unauthorized external AI agents (such as the open-source project OpenClaw) to access its in-application data. This measure is prompted by the fact that customers use AI to extract data, directly threatening its seat-based business model. SAP warns that customers found in violation will face penalties including speed throttling, suspension, or termination of access.
SAP notes that external agents are adept at executing tasks across multiple systems. This not only breaks through SAP’s long-established data barriers, but also directly impacts sales of its own AI assistant, Joule. Taking Mercedes-Benz as an example, the automaker has recently used large models to clean in-application data, which led it to slash the number of SAP instances by 40% to 600.
SAP CEO Christian Klein argues that the restrictions are intended to prevent “massive data requests” from overwhelming system performance, and to protect its “intellectual property,” which defines its data association logic. Currently, SAP has opened agent access to vendors including Microsoft, Google, Amazon, and IBM, and plans to integrate Anthropic soon. However, it has kept open-source agent frameworks out due to security risks.